GoldNet IVR System
IVR systems are designed to simplify the process of organizational accountability in order to give the needed information to customers in an easy and low-cost way.
You can reach to the great benefits which distinguish your customer's satisfaction from your competitors by integrating the IVR into your telephony system.
Thus you will have systems which are responded to current affairs in a form of classic software and finally your customers and users can gain their information directly only by connecting to the system with their phones.
Some companies and organizations that use wide network equipment and attempt to set up computer networks (LAN), are able to replace old PBX with IP PBX, In addition to use lots of advantages and benefits, also provide new IP PBX services.
An IP PBX system (or IP Telephony) is able to manage calls on IP platform which is very popular on Internet and computer networks, IP PBX can control calls between organizations and communicate remote overseas spots easily.
An IP PBX systems are included IP phone equipment, IP PBX Server and optional VoIP Gateway.
The results of using this system are briefly:
- Increase the efficiency of the system
- Easy Call Management
- Save Costs
- a variety of internal phone Features
- Various methods of contact
- Communication with other software and databases
- Recording and monitoring
- Line of Contact / Distribution Contact
- Report variously
- Reducing costs
By offering IP based phone call services, GoldNet is the main service provider of the telecommunications on IVR, 2030, 2020, 17, and also IVR System of the Ministry of Petroleum and several other governmental organizations.